Pet Store Dog Grooming Agreement This agreement is made and

Pet Grooming Agreement

Welcome to Paws & Claws Grooming Services!

At Paws & Claws, we are committed to providing your furry friend with the highest quality of grooming services. To ensure a smooth and enjoyable experience for both you and your pet, we have outlined the details of our grooming agreement below. Please read through the following points carefully to understand what to expect during your pet's grooming session.

Services Offered

Our grooming services include, but are not limited to, the following:

- Bathing: We use only the highest quality, pet-safe shampoos and conditioners to ensure your dog's coat is clean and healthy.

- Haircutting: Our experienced groomers will trim your dog's hair to your specifications, maintaining a style that is both comfortable and aesthetically pleasing.

- Nail Trimming: Regular nail trims are essential for your dog's health and mobility. We'll ensure their nails are trimmed to a safe length.

- Ear Cleaning: We gently clean your dog's ears to prevent infections and maintain good hygiene.

- Anal Gland Expression: This service helps to prevent discomfort and potential health issues associated with impacted anal glands.

Scheduling and Appointments

To ensure we can provide the best service possible, we require appointments for all grooming services. Please call or use our online booking system to schedule a grooming session. We recommend booking appointments well in advance, especially during peak seasons, to secure your preferred date and time.

Drop-Off and Pick-Up

Please arrive 15 minutes before your scheduled appointment to allow time for check-in. When dropping off your pet, please provide us with any specific instructions or concerns you may have. We will provide you with a pick-up time, and we ask that you arrive promptly to minimize any stress for your pet.

Health and Safety

For the safety and well-being of all our clients, we require that all pets be up-to-date on their vaccinations. If your pet has any health issues or special needs, please inform us prior to the grooming session. Our groomers are trained to handle various health conditions and will take appropriate precautions.

Behavior and Handling

While we strive to create a calm and stress-free environment, some pets may become anxious or difficult to handle. Our groomers are experienced in managing challenging behaviors, but we reserve the right to refuse service if a pet poses a risk to themselves or our staff. In such cases, we may recommend alternative grooming options or refer you to a professional animal behaviorist.

Additional Services and Costs

If additional services are required during the grooming session, such as flea treatment or teeth cleaning, we will inform you before proceeding. These additional services may incur extra costs, which will be discussed with you prior to any work being done.

Payment and Cancellation Policy

Payment is due at the time of service. We accept cash, credit cards, and debit cards. If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice to avoid a cancellation fee.

Feedback and Concerns

We value your feedback and are committed to continuous improvement. If you have any concerns or suggestions regarding our services, please do not hesitate to speak with our management team. We aim to resolve any issues promptly and to your satisfaction.

Conclusion

At Paws & Claws, we are dedicated to providing your pet with the best grooming experience possible. By adhering to the terms outlined in this agreement, we can ensure a smooth and enjoyable process for everyone involved. Thank you for choosing Paws & Claws Grooming Services, where your pet's comfort and well-being are our top priorities.